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Capabilities

Umac Team

 

UMAC has a well experienced and dedicated team of Product Engineers and Executives in various departments. UMAC team is the backbone of our business and working towards positive attitude to meet any kind of challenges in the industry.

 

Understanding

 

UMAC's Technical Analysts all are engineers in various disciplines who take care of customers each RFQ and subsequent interaction with respective manufacturers for the produced desired by the customer. Our teams of engineers always have joint discussion if required for the RFQs before responding to the customer or its concerned product manufacturer to make clarity of the requirement. Hence the delay in processing of our techno-commercial offer can be minimized and customer can speed up their procurement formalities too.

 

Quality

 

UMAC believes its develop by way of providing brand new factory certified product supplied to the customer. We do follow the specific instruction of the customer to do the necessary inspection method and adequate documentation before proceeding to the shipments. UMAC always extend its guarantee against any manufacturing defect of the product supplied by us and we do cross verify the specification, part number, etc well before the packing.

 

Logistics

 

UMAC's well experienced logistic department is capable of handling various method of shipment as per the commodity and its standards. Our team is aware of all kinds of material handling formalities, like hazarded goods, sophisticated instruments, micro minute electronic components, etc with careful handling technique. Our international networking system with reputed shipping agencies would give on time performance in the shipments. We do take care of all shipping documentation as per customer's instruction and forward to the concerned departments before reaching the shipment at their destination. We have adopted foolproof IT technique to cater any type of human error while processing the shipments.

 

Customer Support

 

UMAC have well experienced and trained executives to handle any situation and extend their support to the customer without seeing the destination time. Our customer handling system would give accurate feedback of customer's each requirement and we are confident of satisfying our customer any point of time. Time is precious to everyone and we respect customers satisfaction is our continues business.